Mission, Vision and Values

Mission, Vision and Values

We focus on you, so you can focus on what matters most—your patients.

We focus on you, so you can focus on what matters most—your patients.

We support the dentists behind every great smile

We partner with Canadian dental practice owners who know they could use support running the business side—without giving up control of what they’ve built. Our job is to invest in your long-term success, while you stay focused on your patients. It’s your practice. We’re just here to help it thrive.

Our Mission

To earn a smile from our patients and practice team members every time they interact with us.

Our Vision

To become the dental community all Canadian dentists and dental professionals want to belong to.

Our Values

We live our values in every decision we make and every relationship we build—with patients, partners, team members, suppliers, regulators, and communities across Canada.

Learn more about our 123Dentist culture

Learn more about our 123Dentist culture

Our culture is grounded in our mission, vision, and values—and shared by every clinic and every team member across Canada. We believe in showing up for each other, doing what’s right for patients, and building practices that reflect the communities we serve. When we lead with care and integrity, everybody wins. That’s the 123Difference.

Learn more about our culture
  • Integrity

    We uphold the highest standards for our patients, Partners, and teams.

  • Customer Service Commitment

    We build long-term relationships by leading with respect, kindness, and patience.

  • Embrace Change

    We stay ahead of innovation to keep your practice—and your care—future-ready.

  • Above & Beyond Culture

    We train and mentor passionate leaders who prioritize exceptional care.

  • Diversity

    We promote equity, inclusion, and representation across our national network.

  • Teamwork

    We celebrate wins, support growth, and put patients and team needs first.

  • Patient First Approach

    We deliver great experiences by putting patients at the center of everything we do.

  • Communication

    We listen first—and foster transparent, two-way communication across the network.

Dr Andrea Dernisky

Partnering with 123Dentist has positively affected my life by taking away a lot of the stress of the job. The aspects that I find to be the most challenging.

Dr. Andrea DerniskySuter Brook Dental, Port Moody, BCHear Andrea's Story
Dr.JamiePett

123Dentist was able to tailor a partnership that worked really well for me. I was able to maintain ownership and also have a great support team behind me.

Dr. Jordan PettigrewDr. Jordan Pettigrew & Associates, Ottawa, ONHear Jordan's Story
chandan-naveen

Our plan right from graduating dental school was growth – to own multiple practices. It makes the growth strategy much easier when you have a large support team and that’s what 123Dentist provided us.

Dr. Chandan Advani and Dr. Naveen VermaBrush Dental Group, OntarioHear Chandan and Naveen's Story
dr-kristin-yont-and-dr-claire-whitney

Partnering with 123Dentist has freed us of the daily burdens of HR, Payroll, Accounting that take away our focus from our patients and the dentistry we provide.

Dr. Kristin Yont and Dr. Claire WhitneyDowntown Dental, Calgary, AlbertaHear Kristin and Claire's Story
dr-ed-wong

123Dentist has been such a great fit for me and allowed me to do the things that I love to do which is hands-on dentistry. The practice has been far more efficient with 123’s support and I’ve been able to work less.

Dr. Edmund WongSouth Point Dental Centre, Surrey, BC.Hear Ed's Story
With You Every Step of the Way

With You Every Step of the Way

When we partner with you, we’re all in. We stand by our commitments, because strong relationships are at the heart of everything we do—and always will be. Let’s grow together. We’re here to make you smile.